Mitel Multi-Instance Communications Director

Mitel Multi-Instance Communications Director delivers multiple instances of Mitel’s award-winning Mitel Communications Director call control software on a single industry standard server.

Mitel® Multi-Instance Communications Director (MICD) defines a new paradigm for centralized voice over IP deployments by providing a dense, scalable, and energy efficient communication services platform, while maintaining the flexibility of completely distinct PBX instances. MICD leverages virtualization techniques to allow multiple instances of Mitel Communications Director (MCD), Mitel’s award-winning call control software, to run on an industry standard server platform. Now you can manage voice communications like any other application in your data center.

For large enterprises with multiple sites, MICD:

  • delivers telephony services from the private cloud, hosted in a data center
  • reduces management overhead and cost of ownership through:
    • server consolidation
    • power savings
    • enterprise resource leverage
    • consolidated trunking
  • increases flexibility
  • simplifies the model for resiliency and distributed locations
  • delivers a rich enterprise feature set

For service providers, MICD:

  • presents the opportunity for new revenue streams and reduced customer churn, with fully hosted business communications solutions for small and medium-size customers
  • facilitates a strong business case for a new service, with a low entry cost, and pay-as-you-grow scalability
  • simplifies solution management and enables rapid service deployment
  • delivers cost savings with server and real estate consolidation, power savings, and consolidated trunking across customers
  • is the foundation for a super-scalable and highly available service that your customers can rely on


“Telenet VoIP Inc. has provided professional services for Phone Systems, Central Station Monitoring, Security Systems, Structured Cabling and more for our locations.

Telenet completed all projects in a timely manner by meeting deadlines, and performed exceptionally well under last minute notices. Their extensive technical expertise and knowledge of alarm systems and central station monitoring has been a true asset to our organization.

I highly recommend Telenet VoIP, Inc. for any alarm engineering/installation services you might need.”

Barbara J. Pearson
District Director
Altadena Library District



"I would like to express my appreciation to Telenet VoIP on our recent project. With respect to all of our needs, your team conveyed a commitment to customer satisfaction, truly making a difference in the successful completion of our project.

Telenet VoIP's breadth of experience and professionalism were major factors in keeping our project on time. I look forward to working with your firm in the future"

Joe Nguyen
Project Manager
Mobile Modular Management Corp



"We are very pleased to have had the opportunity of working with Telenet VoIP, Inc. and their Project Team on a recent project for The Orange County Water District.Telenet VoIP, Inc. performed an outstanding job on all the low voltage work for the project.

The workmanship for all the system installations are of high quality, all project deadlines were met on time and all scopes remained within budget. These key factors were imperative for the District and we are confident about utilizing Telenet on future projects.

I was very impressed by the rapid response and resolution by Telenet's Project Team in handling every project concern with efficiency. They were diligent, professional and extremely knowledgeable on all matters.OCWD would highly recommend Telenet VoIP, Inc. to any agency or organization (public or private) that is planning a new project."

Chuck Steinberg
Orange County Water District



"Thank you for your service in fixing our phone set up. Brandon did an excellent job, know what he is doing, professional, and explained everything very clearly so I could understand our phone set up. I also appreciated that he kept me informed on his arrival time and he got so much done in a timely manner. Thank you again and thank you for sending Brandon to help us."

Susan Gardner
Rasmussen, Willis, Dickey & Moore LLC