Mitel 5312 IP Phone

Mitel 5312 IP Phone Los AngelesThe dual-mode Mitel 5312 IP Phone is a full-duplex hands-free speakerphone with multi-line backlit display and programmable feature keys. It provides intuitive user access to more sophisticated call handling and converged applications supported by the Mitel’s IP communications platforms. It is easily personalized with programmable keys or with a browser-based desktop configuration tool.

The 5312 IP Phone provides IP functionality with the ease and familiarity of a traditional business phone. Being user-friendly, it features easy-to-use programming tools for feature set customization and a 40-character white, backlit graphics display. It is an ideal choice for users – such as teleworkers, ACD agents, technical support staff, office workers, sales and customer service departments – who need access to sophisticated features.

When used with Mitel Unified Communicator® (UC) Express or Mitel Unified Communicator (UC) Advanced, the 5312 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs and ultimately improved business process integration.

Features of the 5312 IP Phone include

  • Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
  • Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
  • Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
  • Browser-based desktop user tool programming for easy access to telephone system features
  • Handsfree speakerphone operation (full duplex)
  • Speed calling
  • Call forward
  • Call hold (place/retrieve)
  • Call transfer
  • Last number redial
  • Do not disturb
  • On-hook dial
  • Off-hook voice announce and handsfree answerback
  • Page send/receive
  • Voicemail access – large message waiting lamp
  • Conference call setup
  • Hearing aid compatible handset
  • Dedicated headset jack
  • Customizable center panel
  • Automatic call distribution (ACD) agent support
  • Chinese characters support
  • Dual mode: MiNet and SIP support
  • Phonebook support on Mitel 3300 IP Communications Platform (ICP)
  • Mitel Teleworker Solution support
  • Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
  • UC Express and UC Advanced support
  • Two-position, 35-degree tilting stand for better viewing angle
  • Wall-mountable
  • Multiple powering options (802.3af-compliant)
  • Backwards compatible with previous system platform releases
  • Designed for power conservation: reduces power consumption for overall energy savings


“Telenet VoIP Inc. has provided professional services for Phone Systems, Central Station Monitoring, Security Systems, Structured Cabling and more for our locations.

Telenet completed all projects in a timely manner by meeting deadlines, and performed exceptionally well under last minute notices. Their extensive technical expertise and knowledge of alarm systems and central station monitoring has been a true asset to our organization.

I highly recommend Telenet VoIP, Inc. for any alarm engineering/installation services you might need.”

Barbara J. Pearson
District Director
Altadena Library District



"I would like to express my appreciation to Telenet VoIP on our recent project. With respect to all of our needs, your team conveyed a commitment to customer satisfaction, truly making a difference in the successful completion of our project.

Telenet VoIP's breadth of experience and professionalism were major factors in keeping our project on time. I look forward to working with your firm in the future"

Joe Nguyen
Project Manager
Mobile Modular Management Corp



"We are very pleased to have had the opportunity of working with Telenet VoIP, Inc. and their Project Team on a recent project for The Orange County Water District.Telenet VoIP, Inc. performed an outstanding job on all the low voltage work for the project.

The workmanship for all the system installations are of high quality, all project deadlines were met on time and all scopes remained within budget. These key factors were imperative for the District and we are confident about utilizing Telenet on future projects.

I was very impressed by the rapid response and resolution by Telenet's Project Team in handling every project concern with efficiency. They were diligent, professional and extremely knowledgeable on all matters.OCWD would highly recommend Telenet VoIP, Inc. to any agency or organization (public or private) that is planning a new project."

Chuck Steinberg
Orange County Water District



"Thank you for your service in fixing our phone set up. Brandon did an excellent job, know what he is doing, professional, and explained everything very clearly so I could understand our phone set up. I also appreciated that he kept me informed on his arrival time and he got so much done in a timely manner. Thank you again and thank you for sending Brandon to help us."

Susan Gardner
Rasmussen, Willis, Dickey & Moore LLC