Message On-Hold and Voice Announce

No one wants to place their callers on hold, but when you need to, don’t frustrate them with silence—motivate and educate your listeners with message-on-hold and voice announce solutions that provide important information about your business. Mitel offers message-on-hold, voice announce solutions, music-on-hold and ACD announcements designed to reduce caller hang-ups, increase sales, enhance your corporate image and eliminate the risk of advertising for other companies through the use of radio-on-hold. Mitel also offers interactive voice announce solutions designed specifically for cinemas and airport terminals.

Mitel Inter-Hold Why advertise for others with radio-on-hold, or frustrate callers with silence-on-hold? Enhance your customers’ experience with a customized message-on-hold from Mitel’s Inter-Hold production services, available for businesses of all sizes. Transform an otherwise wasted opportunity into an informative and valuable experience with useful on hold messaging content—providing education and motivation for your customers, partners and suppliers. Message-on-hold and voice announce solutions are a proven revenue-producing, marketing and customer service tool. Our professionally produced programs combine licensed, personalized music-on-hold and message-on-hold programs to educate callers and increase their willingness to remain on hold.


“Telenet VoIP Inc. has provided professional services for Phone Systems, Central Station Monitoring, Security Systems, Structured Cabling and more for our locations.

Telenet completed all projects in a timely manner by meeting deadlines, and performed exceptionally well under last minute notices. Their extensive technical expertise and knowledge of alarm systems and central station monitoring has been a true asset to our organization.

I highly recommend Telenet VoIP, Inc. for any alarm engineering/installation services you might need.”

Barbara J. Pearson
District Director
Altadena Library District



"I would like to express my appreciation to Telenet VoIP on our recent project. With respect to all of our needs, your team conveyed a commitment to customer satisfaction, truly making a difference in the successful completion of our project.

Telenet VoIP's breadth of experience and professionalism were major factors in keeping our project on time. I look forward to working with your firm in the future"

Joe Nguyen
Project Manager
Mobile Modular Management Corp



"We are very pleased to have had the opportunity of working with Telenet VoIP, Inc. and their Project Team on a recent project for The Orange County Water District.Telenet VoIP, Inc. performed an outstanding job on all the low voltage work for the project.

The workmanship for all the system installations are of high quality, all project deadlines were met on time and all scopes remained within budget. These key factors were imperative for the District and we are confident about utilizing Telenet on future projects.

I was very impressed by the rapid response and resolution by Telenet's Project Team in handling every project concern with efficiency. They were diligent, professional and extremely knowledgeable on all matters.OCWD would highly recommend Telenet VoIP, Inc. to any agency or organization (public or private) that is planning a new project."

Chuck Steinberg
Orange County Water District



"Thank you for your service in fixing our phone set up. Brandon did an excellent job, know what he is doing, professional, and explained everything very clearly so I could understand our phone set up. I also appreciated that he kept me informed on his arrival time and he got so much done in a timely manner. Thank you again and thank you for sending Brandon to help us."

Susan Gardner
Rasmussen, Willis, Dickey & Moore LLC