Call Accounting & Internet Tracking

In today’s business climate it is critical to maximize employee productivity, business productivity software tools enable management to clearly identify how employees utilize their time for business and non-business purposes, helping prevent productivity loss, improve customer service and, ultimately, increase the bottom line. When you need easy-to-use business productivity software and management tools, Mitel offers call accounting and Internet tracking solutions that provide the information you need to better administer your business and associates.

For information on product and application interoperability, please contact your nearest Mitel office.

Hansen Software Corporation develops CASH+ Call Management software; a unique state of the art call accounting solution that can accommodate any application with as few as 5 extensions to one with as many as 1000+! CASH+ is compatible with any telephone system that provides SMDR/CDR data via RS232 or IP connection. We offer unlimited remote support to our resellers and end users for installation, training and technical issues during regular business hours. Emergency technical support is available 24/7! At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers.

Metropolis Technologies, makers of ProfitWatch Hotel Call Accounting software.  ProfitWatch Hotel Call Accounting is one of the most-widely used call accounting systems in hotels, resorts, spas and convention centers, due to cutting-edge features, Windows-based user interfaces and accurate real-time call tracking.  Some unique features include the ability to notify users of irregularities and emergencies via pager or email, easy-to-configure telephone billing options and schedule reports that can be automatically emailed to appropriate staff.

MicroTel Microcall® offers traditional call accounting, as well as Internet tracking solutions. Microcall Call Accounting software is compatible with Mitel and other brands of telephone systems that support Scheduled Message Detail Reports (SMDR) output. Microcall offers Internet tracking with IAM (Internet Access Manager), subscription-based software that tracks employee Internet usage. Telemanagement software from MicroTel Microcall offer solutions including call accounting, network access, toll fraud alarms, on-line telephone directory, telephone equipment inventory control, unlimited reports and more.

Trisys sells more call accounting in the U.S. than any other call accounting company. Since 1984 they have provided the Tapit™ EX and TalityTM call accounting solutions. The basic system tracks call detail for up to 999,999 extensions. Tapit™ EX Call Accounting software works with any telephone system that provides SMDR/CDR (Call Detail Record) information, helping you make valuable use of data already available to you through your phone equipment. Tapit™ EX stores the call record information generated by your phone system, and lets you recall it in your choice of report formats, providing you with important information to help you better manage your business. Additionally, Trisys Insight™ is available for Internet tracking.

“Telenet VoIP Inc. has provided professional services for Phone Systems, Central Station Monitoring, Security Systems, Structured Cabling and more for our locations.

Telenet completed all projects in a timely manner by meeting deadlines, and performed exceptionally well under last minute notices. Their extensive technical expertise and knowledge of alarm systems and central station monitoring has been a true asset to our organization.

I highly recommend Telenet VoIP, Inc. for any alarm engineering/installation services you might need.”

Barbara J. Pearson
District Director
Altadena Library District

"I would like to express my appreciation to Telenet VoIP on our recent project. With respect to all of our needs, your team conveyed a commitment to customer satisfaction, truly making a difference in the successful completion of our project.

Telenet VoIP's breadth of experience and professionalism were major factors in keeping our project on time. I look forward to working with your firm in the future"

Joe Nguyen
Project Manager
Mobile Modular Management Corp

"We are very pleased to have had the opportunity of working with Telenet VoIP, Inc. and their Project Team on a recent project for The Orange County Water District.Telenet VoIP, Inc. performed an outstanding job on all the low voltage work for the project.

The workmanship for all the system installations are of high quality, all project deadlines were met on time and all scopes remained within budget. These key factors were imperative for the District and we are confident about utilizing Telenet on future projects.

I was very impressed by the rapid response and resolution by Telenet's Project Team in handling every project concern with efficiency. They were diligent, professional and extremely knowledgeable on all matters.OCWD would highly recommend Telenet VoIP, Inc. to any agency or organization (public or private) that is planning a new project."

Chuck Steinberg
Orange County Water District

"Thank you for your service in fixing our phone set up. Brandon did an excellent job, know what he is doing, professional, and explained everything very clearly so I could understand our phone set up. I also appreciated that he kept me informed on his arrival time and he got so much done in a timely manner. Thank you again and thank you for sending Brandon to help us."

Susan Gardner
Rasmussen, Willis, Dickey & Moore LLC