Call Accounting & Internet Tracking
In today’s business climate it is critical to maximize employee productivity, business productivity software tools enable management to clearly identify how employees utilize their time for business and non-business purposes, helping prevent productivity loss, improve customer service and, ultimately, increase the bottom line. When you need easy-to-use business productivity software and management tools, Mitel offers call accounting and Internet tracking solutions that provide the information you need to better administer your business and associates.
For information on product and application interoperability, please contact your nearest Mitel office.
Hansen Software Corporation develops CASH+ Call Management software; a unique state of the art call accounting solution that can accommodate any application with as few as 5 extensions to one with as many as 1000+! CASH+ is compatible with any telephone system that provides SMDR/CDR data via RS232 or IP connection. We offer unlimited remote support to our resellers and end users for installation, training and technical issues during regular business hours. Emergency technical support is available 24/7! At HSC we apply our exceptional industry knowledge, technical expertise and vision of the future to create applications that will continue to meet the evolving needs of our distributors and their customers.
Metropolis Technologies, makers of ProfitWatch Hotel Call Accounting software. ProfitWatch Hotel Call Accounting is one of the most-widely used call accounting systems in hotels, resorts, spas and convention centers, due to cutting-edge features, Windows-based user interfaces and accurate real-time call tracking. Some unique features include the ability to notify users of irregularities and emergencies via pager or email, easy-to-configure telephone billing options and schedule reports that can be automatically emailed to appropriate staff.
MicroTel Microcall® offers traditional call accounting, as well as Internet tracking solutions. Microcall Call Accounting software is compatible with Mitel and other brands of telephone systems that support Scheduled Message Detail Reports (SMDR) output. Microcall offers Internet tracking with IAM (Internet Access Manager), subscription-based software that tracks employee Internet usage. Telemanagement software from MicroTel Microcall offer solutions including call accounting, network access, toll fraud alarms, on-line telephone directory, telephone equipment inventory control, unlimited reports and more.
Trisys sells more call accounting in the U.S. than any other call accounting company. Since 1984 they have provided the Tapit™ EX and TalityTM call accounting solutions. The basic system tracks call detail for up to 999,999 extensions. Tapit™ EX Call Accounting software works with any telephone system that provides SMDR/CDR (Call Detail Record) information, helping you make valuable use of data already available to you through your phone equipment. Tapit™ EX stores the call record information generated by your phone system, and lets you recall it in your choice of report formats, providing you with important information to help you better manage your business. Additionally, Trisys Insight™ is available for Internet tracking.